Terms and conditions

TERMS OF SERVICE – Oakridge Avenue

This website is operated by Oakridge Avenue. Throughout the site, the terms “we”, “us”, and “our” refer to Oakridge Avenue. Oakridge Avenue offers this website – including all information, tools, and services available from this site – to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “TOS”), including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current service shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you declare that you are of legal age in your state or province of residence, or that you have given us consent to allow your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and (a) involve transmissions over various networks, and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information, which is not necessarily current and is provided for reference only. We reserve the right to modify the contents of this site at any time but have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – SERVICE AND PRICE CHANGES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Contract Formation:
The product presentations in the online shop do not constitute legally binding offers but merely a non-binding catalogue display. By clicking “Buy”, the user submits an offer to us to conclude a purchase contract. An order confirmation will be sent automatically via email immediately after the order is placed. This email does not constitute acceptance of the contract.

Warranty:
The user is entitled to the statutory warranty rights.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear in the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction – this right may be exercised on a case-by-case basis. We may limit the quantities of any products or services that we offer.

All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other materials purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

All our products are shipped directly to the consumer from our supplier in China.
Any customs duties and import fees are the responsibility of the consumer.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.
We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made.

We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

For more details, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement.

Any use by you of optional third-party tools offered through the site is entirely at your own risk and discretion.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties.

Third-party links may direct you to third-party websites that are not affiliated with us.
We are not responsible for examining or evaluating their content or accuracy and are not liable for any harm or damages related to the purchase or use of their products or services.

Please review the third party’s policies and practices carefully before engaging in any transaction.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If you send creative submissions or Comments to us (whether online, by email, or otherwise), you agree that we may edit, copy, publish, distribute, and otherwise use such Comments without restriction.

We are under no obligation:

to maintain any Comments in confidence;
to pay compensation for any Comments;
to respond to any Comments.

You agree that your Comments will not violate any rights of third parties and will not contain unlawful, abusive, defamatory, obscene, or harmful material.

Any additional customs duties and/or import taxes are not included in the product price and must be borne by the customer.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information in the Service that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability.

We reserve the right to correct, update, or cancel orders based on such inaccuracies at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, violating laws, infringing rights, submitting false information, uploading malicious code, harassing others, scraping data, or interfering with security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, secure, or error-free.
You agree that your use of the Service is at your sole risk.

All products and services are provided “as is” and “as available” without warranties of any kind.

In no case shall Oakridge Avenue or its affiliates be liable for any indirect, incidental, punitive, or consequential damages.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Oakridge Avenue and its affiliates from any claims arising from your breach of these Terms or your violation of any law or third-party rights.

SECTION 15 – SEVERABILITY

If any provision is deemed unlawful, void, or unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by either you or us.
If we suspect you have violated any part of the Terms, we may terminate the agreement without notice.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede all prior agreements.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, replace, or modify these Terms at any time.
It is your responsibility to check this page regularly for changes.

SECTION 20 – INTERNATIONAL SHIPPING AND IMPORT DUTIES

We offer international shipping, including to Canada, in accordance with Incoterms DDP (Delivery Duty Paid.

This means:

The customer is responsible for all import duties, VAT, customs charges, and courier handling fees in their country. If they are applicable.
These costs are not included at checkout.
We do not charge or remit VAT or customs fees.
The customer is considered the importer and must comply with local regulations.
If a customer refuses to pay import costs and the order is returned, we may deduct shipping and handling costs from the refund.

SECTION 21 – RISK OF LOSS

All items are shipped pursuant to a shipping contract. Risk of loss passes to you upon delivery to the carrier.
We are not responsible for customs delays or unpaid duties.

SECTION 22 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

📧 info@oakridgeavenue.com

By continuing to use our website and services after any changes to these Terms of Service, you are deemed to have accepted the updated terms.